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FAQ

Q1. Are you the factory or only company?
We are factory in huzhou, zhejiang province, the east coast of China. Welcome your visiting at your available time.
Q2. Why choose us?
1)Reliable --- We have CE, FCC, CCC, ISO, UL certification. We are honored as enterprise of quality service with integrity.
2)Professional ---20 years' experience of piano baking painting technique. We have our own R&D team.
3)Capacity---Around 3000 pcs digital piano each month.
Q3. DO you provide OEM service?
Yes, we work on OEM, ODM order. Pls send the details to our sales to discuss it.

Q4. How about the payment terms?
A: TT / Credit Card
30% as deposit,70% balance before delivery;
100% in advance for sample order or wholesale order (goods in stock)
Q5 How about the price? Can you make it cheaper? When can we get it?
The price depends on your demand (like quantity, accessories) Best quotation after receiving full description of the item you want and your destination port ,We'll offer you within 24 hours after we get your inquiry.

Q6. What about the lead time?
Goods in stock: 3 days after 100% payment.
With our brand: 3-30 days after 30% deposit
Customized brand: 30-45 days after 30% deposit
Q7, Do you have the self playing system on your pianos?
Yes, we could provide all kinds of Piano Disco playing stysems, welcome to know more details from our sales.

Q8,Can we get support if we have our own market position?
Please inform us your detailed mind on your market demand, we will discuss and propose helpful s estion for you, to find out the best solution for you. 

Q9. How to control the quality?

We always concentrate on quality control to ensure excellent quality. Each piano should be checked four times by different QC. 1st after back frame is completed. 2nd after piano shell painted. 3rd after piano assembled. 4th final complete inspection before packing.
Q10. WARRANTY
All our pianos have one year warranty, ten years guarantee for quality.

If some parts broken in the future, we'll solve the problem according to the situation and ship the parts to our clients. 

So far we have not recieved any complains from our clients in the world.

Sample order is welcome! 

 Hong Kong constansa  Musical Instruments Factory is a leading piano manufacturer in China. . With 35 years' experience in piano manufacturing and 22 years' experience in piano exporting, we build pianos for global market and offer OEM & ODM service for piano companies worldwide.

There are nine modern production lines at the piano factory. The total factory area is 3800 sqm with 120 skilled workers and 15 professional quality control technicians. In 2015, the factory built two automated production lines to make skeleton parts. Core parts like bridge cutting and tuning pin drilling are finished by CNC machines. Enhancing both quality and productivity and enabling us to reach a combined capacity of over 4350 grand and upright pianos per year.

We are making great strides to steadily enhance product quality by allocating our material resources efficiently and rationalizing the cost performance of every piano. As a result, our pianos are distinguished for their high quality and outstanding value. We warmly welcome your inquiries.