The StormPortTM 400 or VX-EL600 CPE Modem uses EtherLoopTM technology over existing copper phone lines to provide simultaneous lifeline voice and high-speed data communications. It delivers data rates up to 6 Mbps, upstream or downstream, and overcomes issues normally found in copper loops including transient noise, crosstalk, wire gauge changes and bridged taps.

VX-EL600 is easy to install with a simple RJ-11 plug-in connection to the phone jack. It supports multiple subtending network devices, making it an ideal solution for both single users and small work group applications.

VX-EL600 FAQ

Both units are powered on, connected to each other but they do not link. The slave lights on the units are green and steady.
 

Please verify that one unit is configured as the Master unit. Dip switch 3 should be in the on position for Master.

The Ethernet Extenders works great but they seem to take a while to link to one another.
 

Depending on how long the run is between the 2 units, it may take up to a minute to synchronize. The shorter the run, the faster the units will link.

How do I verify if the Ethernet Extenders are linked?
 

The link indicator light will become green and steady once the connection has been made. The indicator light will flash fast when the other unit is present and is attempting to establish a connection.

Can voice be transmitted if the Ethernet Extenders are powered off?
 

Yes. Voice can still be transmitted through the lines even if the Ethernet Extenders are powered off.

Can the VX-EL600 be installed over CAT5e/RJ-45?
 

Yes and no. The VX-EL600 utilizes a single pair of copper to extend Ethernet through CAT3/ RJ-11. If you are familiar with crimping modular connectors, you can break out a pair of copper from the CAT5e cable and re-crimp the ends to RJ-11 on both ends. You may also purchase an RJ-45 to RJ-11 coupler at your local electronics store as well.

The VX-EL600 are not linking after we have deployed/installed the units. I have already power cycled both units and re-crimped my cables.
 

There are many variables that can affect the link between the Ethernet Extenders. Some common problems can be the wiring between the units such as a cut or open short on the line, coiled line, equipment failure, noise on the line or incorrect/loose wiring on the RJ-11 head. To verify cable or equipment failure, simply connect both units side by side on a table and verify if they link with the correct ports using the provided RJ-11 cable. If they do link, you may have faulty wiring. If they are unable to link at this point, please contact us immediately