Imagine being able to contact a customer only minutes after he has touched the device several times. Any satisfaction survey and defects feedback can be clearly display on management software,
manager could deal with passive info in time. converting a disappointed customer into a happy one. Wouldn 't you call that excellent service?
It is a complete satisfaction survey management and defects feedback system. This solution helps you to create and distribute your surveys through a range of interactive devices. You can get
customer feedback immediately; also can get the Specific points of complaints it can be used for staff management;. service measurements and market research, achieving quality
improvement and service excellence. It provides organizations customer insight and business direction.
M8 is suitable for various complex environment.
The solution main has two parts. Management module and the client module. Management module is consistent, need fixed IP to install management software, and server manage data. The client module is different, according
to the customer's requirements and actual situation to choose different way of connection.

WORK PROCESS
when a customer came to the counter, he (she) can see the M8 interface. when he (she) want to make a evaluation feedback. he will press the face figure on the terminal device to evaluate service level (or others) according to . their own service experience, after the completion of the assessment, device will say "thank you" also if he (or she) press the defects display on the M8; it is easy to operate.
Data transmission process: data transmit from terminal to the client software, transmit to the server through local area network; Server record and deal with data, you can set up working state of the evaluation using system management software and query evaluation data using system management software .

APPLICATION
Applied to many sectors, especially to service industry and all kinds of service windows.
1) Non-profit Organizations: administrative service center, taxation sectors, Labor Bureau, Personnel Bureau, Customs organization, Telecommunications, railway station, post office, hospitals;
2) Business and commerce center: supermarket, shopping malls, chain shops, hotels, restaurants, travel agencies, pharmacy, real estate trading center;
3) Financial sectors: Banks, insurance companies, taxation sector;
4) Communication field (China Mobile, China Unicom, etc);
5) Public Places: subway, airports, bookstores, etc;
6) Entertainment places: golf club Movie theaters, fitness halls, clubs, bars, cafes, Internet bars, etc..

SERVICE
1. Reduction in the cost of the sample in the subsequent orders;
2. Large quantity and long-time business relationship can have our favorable discount.
3. Different levels of customization: We accept customer's design and logo;
4. Newsletters with product updates.