FAQ

Q: Why do you charge samples fee?

A: We need to order the material for your customized designs, and pay the printing and embroidery, and we need to pay our designers salary. Most importantly sample fee is refundable once order confirmed.
Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples, until you say “ok, it is perfect”.

Q: How much is the samples fee?
A: The account is up to your samples, usually it is USD 80-100 per style, but if there are many embroideries or printing, and it is complex, the sample fee will be higher.
 
Q: What is the samples time?
A: Usually,we need 3-7days to make samples.
 
Q: How about the sample freight?
A: If you have an international express account, you can choose freight collect, If not, you can pay the freight together with the sample fee.

Q: What is your MOQ?
A: Normally. MOQ is 1000pcs, which depends on the size,It is negotiable.
Thank you very much for your time here ,If you are interested in our items .Please feel free to contact us!