FAQ

1.What Does Your MOQ Mean?
 MOQ means different products have different minimal order quantity in a certain range.
We are a factory and generally do wholesales.However, trial order is also acceptable and welcome!

2.What Methods of Payment Are Acceptable?
1. Telegraphic Transfer (T/T): we accept 30% T/T deposit before production and 70% T/T Balance before shipment. 100% payment for sample orders.
2. Western Union: we accept 100% payment via the western union.

  3.What Is the Cost of Shipping?
Shipping cost is based on the following elements:
Number of packages
 Gross Weight
 Package volume
 Destination port

4.How About the Delivery Time?
 1.Some of the products are in stock at our warehouse, generally we need 3~5 days to change the plugs before the delivery.
 2.Regarding to the non-stock products, the lead time 15-25 working days on receipt of your down payment.Also depends on your requirement on the product.

5. Are all machinery your factory made? 
Our factory make the filling machine, sealing machine, capping machine, conveyor, packaging machine, washing machine, labeling machine and some other machine. We don't make water purification and bottle making machine. 

6. Are you manufactory or trading company? 
We are industrial manufacturer, Which located in Taicang City. It is very near to Shanghai. If you arrive at Shanghai, we can pick you up to visit our factory. 

7. Do you have any technical supports? 
Yes, We have a professional team of engineers who owned many installation, debug and training experiences abroad, are available to service machinery overseas. 

8. How can I know the machinery quality before I order? 
We will invite you visiting our factory to check the machines quality, and show the machine running for you in our factory. If you don't have time to visit our factory we will record the video for you and try our best meet your requirement. We also can provide different test certificate as your requirement.