The UV Flatbed printer has a very wide range of uses, therefore it has been loved by the majority of customers. It is widely used in wood, glass, ceramic tile, phone case printing and other fields.

FAQ

1) Do you offer free printing samples?
Yes, we can print some samples according to customer's requirements.

2) What’s your delivery time?
Delivery can be arranged between 5 to 15 working days after the customer has deposited the payment.

3) What payment methods are supported?
The payment method either can be T/T ,cash , westernunion , paypal etc .

4) If I have some technical problems, how can you help us to solve it?
Depending on customer needs, technical support can be provided online as well as on the field.

5) Once there is something needs to be replaced, what can I do?
We have all the spare parts in stock for the printer.

6) Can we send our technician to your factory for training?
Yes, you are warmly welcome to visit us for free training.

Pre-sale service:

1. Pre sales free for customer proofing, product and equipment performance parameters.

2. Assist customers to determine the best system configuration, provide the best investment plan.

3. To provide customers with site layout proposals to ensure the smooth installation in place.

4. Arrange the main controller to complete the hardware and software training

5. Provide on-site equipment installation, commissioning and training.

6. To provide practical guidance for production training, to help customers overcome technical problems, to achieve the goal of profitability.

7. Provide 18 months free warranty, life-long maintenance.

8. General questions raised by customers to do instant answers, difficult questions within 24 hours.

9. Provide customers with high price of consumables and accessories program to ensure customer product competitiveness.

After-sale services

1.Warranty period: 18 months lifetime maintenance.

2.Special bottom processing(optional): glass coating, hardware coating, ceramic coating.

3.Manufacturing techniques: professional engineers design a set of perfect technological process to produce ideal equipment.

4.Establishment of workshop and sites: experts plan and design, offering comprehensive guidance.

5.Training: Senior engineers train customers until mastering the operation.