International Consulting
Planning and Preparing the Dpt
Training

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                                                     Basic But Practical Useful Terms

1， FOB & C&F---

2， FCA & EXW---

3， CIF & CFR---

4， T/T & L/C---

5， D/P & D/A---

6， INVOICE & P/L(packing list)---

7， E.&.O.E.(Errors and Omissions Excepted)---

8， Sample & F.O.C ---

9， FCL & LCL---

10，              THC & DOC---

11，              MB/L & HB/L---

12，              Container No & Seal No.---

13，              B/L & TELEX

14，              C/O & FORM A---

15，              B/O & S/O---

16，              PI & P/O & S/C---

17，              B/E(Bill of Exchange; Draft)---

18，              Swift Code---

19，              BAF & CAF---

20，              A/W & MLB---

21，              AWB & SWB---

22，              CY-CY & DR-DR & CY-DR & CR-CY ---

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TERMS OF SUPPLY AND ORDERS PROCEDURE

 

As from our policy of continuous improvement and according to Elettromedia's ISO 9001:2000 Quality Program, please be informed that we are adopting the following procedures in order to avoid delays, mistakes or misunderstandings in processing orders and shipments; it will improve our service to you and make it easier and faster.

We thank you in advance for respecting and following them.

 

1      ORDERS:

1.a. Orders must be made only in writing. They can be sent to us by fax to +86 755 82601327 or by email to strong78@126.com .. 

1.b. We recommend you use our Export Price List to place your orders. They are Excel files where the quantities that you would like to order can be typed. These Excel files will automatically calculate both partial and total value of the order as well as its partial and total volumes and weights. Please, kindly send these Excel files back to us via email or fax in order to let us know exact code number, description and quantities of the products you want to order.
We ask you to always respect our minimum box quantity of each item.
For each item there is a minimum quantity, called box, to purchase. You can either purchase one or multiple boxes of that item.

As well, we are about to launch our portal to let you place your orders via it. We will make the portal access able to all of our distributors by December 2005.
For those of you who have already been trained to use our portal you can go on using it. For the rest of you who haven't, soon we will supply you with the necessary support and information to start using it.

For all the necessary information related to the portal, we will make the portal manual available in our download area. The portal Administrator is Mr. German Cuartas, in charge of Back Office (Logistics). Both your Area Manager and Marta Menghini, are at your disposal to assist you with any questions you may have about this new tool.

 

2. PROFORMA INVOICES:

2.a. On our proforma invoice you will find what we can ship to you immediately.
Those products which are not included on the proforma invoice and therefore cannot be dispatched to you are listed on the "Back Order List" where the expected availability date is reported.
2.b. As soon as you receive the proforma invoice, please promptly check it and confirm it by signing it and resending it to us via email/fax. Once we receive your confirmation, provided that payment obligations have been fulfilled, Elettromedia company commits itself to dispatch those items to you.

2.c. We cannot guarantee that availability will remain if the proforma invoice is not confirmed within 2 days of its issue date.

 

3. AMENDMENTS TO ORDERS:

We cannot accept any order modifications that are sent to us after you have confirmed the proforma. Receiving additions or amendments while we are arranging your shipment may cause mistakes in the shipping documents preparation and delays in the organisation of the shipment itself. Therefore, additions will be handled as a new, separate order.

 

4. DELIVERY:

The goods will always be sent to you after all relative accounting procedures have been made. We will inform you in the case there are any delays in releasing the shipment.

 

5. BACK ORDERS:

As we already specified on point No. 2.a, you will find what is not included on proforma invoice on your back order list. Concerning the items listed on the back order list, we will inform you about their expected availability and we will keep them in back order unless we receive different instructions from you in writing (via email or fax). When we process a new order, we will send you a proforma invoice that includes the products you have in back order.

 

6. PRICE LISTS:

6. a. Our Export Price Lists are ex-works Elettromedia's warehouse. Elettromedia will take care of loading the goods onto your forwarder's container or truck.

6. b. Elettromedia's Export Price Lists are net and already include a 1,5% discount on the product price as our contribution for after sale service costs that you have to bear during the warranty period.

6. c. On our Export Price List you will find a column showing the s ested European end user’s price in Euro that should be a reference for your country. There is a range of tolerance which you will have to take into account at your discretion, according to special policies which you may possibly want to adopt as well as any peculiar situations concerning the import taxes of your own country. We may ask you to inform us on the retail price and the dealer price that you will apply to our products.

 

7. FORWARDER:

You will choose your forwarder and Elettromedia will be available to arrange your shipment with him properly. In case of missing goods or mistakes due to your forwarder, Elettromedia will not be liable or responsible for them, as you entrusted the forwarder with the collection of your goods.

If you ask Elettromedia to give you s estions about a possible forwarder, in no way is Elettromedia to be responsible for any possible missing goods or mistakes that might occur, unless Elettromedia itself arranges your shipment and, therefore, charges you for freight costs and freight insurance.

 

8. RESTRICTIONS ON PRODUCTS SALES:a

8. a. You are not allowed to publish end user's price lists either on the internet or on mail order magazines.

8. b. You are not allowed to sell our products via internet or mail orders either directly or indirectly.

8. c. You have to make your dealers respect our conditions as from the above mentioned issues 8. a. and 8. b.

8. d. Being our distributor, you commit yourself to perform this function as a distributor, exclusively within the country that goes under your competence. You are not allowed to sell products to dealers/customers who are not located in your country. You have to make your dealers and also those customers that according to your knowledge could sell the product outside the country respect this condition. The country which goes under your competence is the one that you will find on the “Target” document related to the Business Incentive policy. The “Target” document will be sent to you every year as an agreement upon the objectives and the setting of the target.

 

 

 

9. TERMS OF WARRANTY:

9. a. The distributor has the responsibility to guarantee the proper after sales service on all of the products. Warranty on the products, including both repair costs and spare parts, with regard to end users of your country is completely in charge of you.

9. b. As already explained in point No. 6.b of “Price Lists” item, Elettromedia's Export Price Lists are net and already include a 1,5% discount on the product price as our contribution for after sale service costs that you have to bear during the warranty period, which is determined according to the laws that are in force in your country.

9. c. If the defects that the distributor finds on the products are epidemical, meaning that they recur in a high percentage, upon the distributor’s request and according to its own statistics on defectiveness Elettromedia could assist by giving the distributor extra support in terms of F.O.C. spare parts.

9. d. In case the distributor has its own statistics which don't match ours, we will be able to take into account only those defects that the distributor notified us about by filling in each part and sending us the Technical Support Form.

 

 

10. DELIVERY TIME:

10. a. After receiving the order, issuing proforma invoice, receiving confirmation of the proforma invoice and finally checking that payment obligations are fulfilled, average time to ship the goods is approximately 10 working days, apart from exceptions.

10. b. Elettromedia is not liable for any possible delays that are not under its control, such as delays in confirming proforma invoice, delays in making the payments, delays due to forwarder's unavailability, to freight time, etc.