customer relationship management software
Product Description
8Manage Corporate Client Business CRM contains the following major functionality specially designed for high-volume businesses using apps and browsers across regions with strong centralized management and control:
- Marketing Automation
- Campaign management
- Social marketing
- Event marketing
- Lead management
- Client & Contact Management
- Information master & update management
- Communication management
- Account & relationship management
- Business Intelligence
- eSurvey & market intelligence
- Product Intelligence
- KPI dashboards
- Sales force Automation
- Sales regions and team structure
- Revenue, quota, pipeline & commission management
- Presales opportunity management
- Sales order & contract management
- Product Management
- Product family, type & component structure management
- Regional price, discount & inventory management
- Product master & update management
- Service Automation
- Service plan management
- Client online query and service ticket submission
- Service desk automation
- Membership & Loyalty Management
- Allow to define different types of membership with different privileges
- Auto-triggering different levels of cares & rewards based on privileges and spendings
- Member self-service and promotion
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